Peer Responses to Low Performers: An Attributional Model of Helping in the Context of Groups
提出低绩效者的能力、责任心和经验会影响同伴对其行为的归因,进而决定同伴采取何种帮助形式(补偿、培训、激励或排斥),对组织公民行为研究和归因理论应用有拓展。
We propose that low performer characteristics (cognitive ability, conscientiousness, and job experience) inlluence peer attributions for low performer behavior (locus ol causality, controllability, and stability) and that these attributions influence the form of helping intended to benefit the group (compensating, training, motivating, and rejecting the low perlormer). Our model complements organizational citizenship behavior research by suggesting a new set of helping antecedents and extends applications of attributional theory by focusing on peer attributions of coworkers.