ATTENTIONAL DEMAND AND COST RESPONSIBILITY AS STRESSORS IN SHOPFLOOR JOBS.
通过现场实验和横截面调查,发现只有同时面临高注意力需求和高成本责任的员工才会承受更大的心理压力,这对新制造技术的工作设计有启示。
Two studies were conducted to test for the effects of attentional demand and cost responsibility on psychological strain. One was a field experiment involving operators of computer-based manufacturing equipment, and the other was a cross-sectional investigation of employees in a wide range of jobs. The results showed increased strain only for those in jobs high on both attentional demand and cost responsibility. Implications for job design for new manufacturing technologies are discussed.