谈判中的说谎:个体和情境因素如何影响中立化策略的使用

Lying in negotiations: how individual and situational factors influence the use of neutralization strategies

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2005
被引 117
人大 AABS 4

中文导读

通过实验研究谈判中说谎时,个体和情境因素如何影响三种中立化策略(最小化谎言、诋毁目标、否认)的使用,发现心理困扰、组织氛围和后果严重性等因素有显著作用。

Abstract

Abstract Lying in negotiations can cause negative emotions, so participants may use neutralization strategies to reduce these feelings. We conducted a 2 (ethical versus non‐ethical climate) × 2 (low versus high negative consequences) experiment to examine how individual and situational factors affect the use of three such strategies: minimizing the lie, denigration of the target, and denial. Lying, psychological distress, and self‐perceived moral attributes were measured as non‐manipulated independent variables. One hundred and ninety‐two MBA students participated in a business negotiation in which they were provided with incentives to lie. As predicted, higher distress was associated with greater denial of lies. In addition, climate and consequences interacted to affect minimization and liars engaged in less minimization than did participants who merely concealed information. Climate and moral attributes interacted to affect denigration. We believe these findings support further study of neutralization strategies in the workplace. Copyright © 2005 John Wiley & Sons, Ltd.

谈判说谎心理学情境伦理社会心理学