Learning through Complexity
基于三家全球高科技企业的实践,探讨如何用隐喻框架挑战传统的科学管理思维,帮助管理者在复杂环境中保持开放心态,并给出两个案例说明复杂性的本质。
This article outlines the rationale behind work carried out by three global high-technology corporations seeking to develop an enlightened approach to management development and learning. Academically the broad frame of reference is metaphorical, the idea being to challenge the assumption that all business problems can be analysed in a systematic `scientific' fashion, and rationalist solutions applied. Rather, there are many different interpretations of, and solutions to, organizational problems, and a metaphorical frame of reference allows an open mind to be kept in selecting the best way forward within any manager's given complexity. The article gives two examples (case histories) from the many workshops conducted by the companies which indicate the complexity of complexity.