Who Initiates Recalls and Who Cares? Evidence from the Automobile Industry
研究了美国国家公路交通安全管理局(NHTSA)和汽车制造商谁更可能发起安全召回,以及影响车主响应召回率的因素。基于1980-1998年六大汽车制造商的数据,发现政府发起的召回规模更大、涉及旧车型和财务弱的企业,而制造商更可能发起低成本召回;车主响应率与缺陷的新奇性和新闻价值相关。
In this paper, we investigate two questions. First, we explore which entity (the NHTSA or the manufacturer) is more likely to initiate a given auto safety recall campaign. Second, we analyze the determinants of owner response rates to safety recalls. Our data spans nineteen years (1980–1998) for the six largest auto manufacturers. We find evidence that the government initiates larger, less hazardous recalls involving older models and financially weak firms. Inexpensive recalls are more likely to be manufacturer initiated. The largest owner repair responses are associated with newsworthy hazardous defects of new domestic vehicles in their inaugural model year.