Transactive Memory Systems 1985–2010: An Integrative Framework of Key Dimensions, Antecedents, and Consequences
综述76篇交互记忆系统研究,构建整合框架展示其前因与后果,并指出测量、多维度、跨层级应用等关键问题,适合组织行为与知识管理研究者快速把握该领域脉络。
Over two decades have passed since Wegner and his co-authors published the groundbreaking paper on transactive memory systems (TMS) in 1985. The concept attracted the interest of management, psychology, and communication scholars who have employed a variety of methods to examine the phenomenon. In this paper, we review 76 papers that examined transactive memory systems and summarize the findings in an integrative framework to show the antecedents and consequences of TMS. Our review also reveals important issues in the literature related to the measurement of TMS, its multidimensional nature, extending TMS from the team level to the organizational level, and the potential role of TMS in explaining the benefits of experience in existing organizations and new entrepreneurial ventures. We conclude by calling for future research to examine the dynamic evolution of TMS, TMS in virtual teams, TMS in entrepreneurial ventures, and TMS at the organizational level facilitated with information technologies.