THE FUTILITY OF UTILITY ANALYSIS
研究发现，效用分析反而降低了管理者对实施有效选拔程序的支持，尽管分析显示新程序净收益可观。这提醒工业与组织心理学家重新思考管理者决策时使用的信息。
In a study involving 143 experienced managers, utility analysis was found to influence managerial decision making, but not in the way intended by advocates of this technique. Utility analysis reduced the support of managers for implementing a valid selection procedure, even though the analysis indicated that the net benefits from the new procedure were substantial. In light of these findings, industrial/organizational psychologists are advised to reconsider their assumptions regarding the information managers use when managers make human resource policy decisions.