Strategic Decision-Making Processes
研究了管理者如何在战略决策中兼顾效率与共识，发现群体通过实质性认知过程和象征性政治过程来实现这两个目标。
This study examines how managers make strategic decisions efficiently and simultaneously build the consensus often required to implement decisions successfully. The findings suggest that groups employed two critical processes—one substantive/cognitive and the other symbolic/ political—to achieve high levels of efficiency and consensus. On the substantive dimension, they gradually structured complex problems by making a series of intermediate choices about particular elements of the decision. On the symbolic dimension, they took steps to preserve the legitimacy of the decision-making process.