Hybrid Forms of Third-Party Dispute Resolution: Theoretical Implications of Combining Mediation and Arbitration
探讨了将调解与仲裁结合形成的混合争议解决方式，分析了其理论意义，对研究组织冲突管理和替代性争议解决机制的学者有参考价值。
William H. Ross, Donald E. Conlon, Hybrid Forms of Third-Party Dispute Resolution: Theoretical Implications of Combining Mediation and Arbitration, The Academy of Management Review, Vol. 25, No. 2 (Apr., 2000), pp. 416-427