STRESS AND PERFORMANCE: EFFECTS OF SUBJECTIVE WORK LOAD AND TIME URGENCY1
研究了管理人员在培训考试中主观工作负荷和时间紧迫性与绩效的关系,发现两者与绩效呈强负线性相关,而非倒U型关系。
Subjective work load, time urgency, and other stress/motivation variables were measured for management personnel taking a demanding problem‐solving exam at the end of a two‐week training course. Comparing measures of precourse ability and final exam performance, the primary findings were that the corrected performance scores had strong negative linear (not inverted‐U) relations with both subjective work load and time urgency. General state anxiety and task involvement did not substantially relate to performance. The results are discussed in terms of the nature of this particular task and the predictions of various stress/performance theories. In problem solving or other tasks requiring novel responses, these data suggest that increases in psychological stresses like subjectively high work load and time urgency uniformly impair performance across the whole range of these variables.