Leaders' sensemaking under crises: Emerging cognitive consensus over time within management teams
研究分析了危机中管理团队内部认知共识的涌现过程，发现个体初始认知差异大，但团队内基于目标和因果信念的共识随时间增强，这对理解组织危机响应有重要意义。
When facing a crisis, leaders' sensemaking can take a considerable amount of time due to the need to develop consensus in how to deal with it so that vision formation and sensegiving can take place. However, research into emerging cognitive consensus when leaders deal with a crisis over time is lacking. This is limiting a detailed understanding of how organizations respond to crises. The findings, based on a longitudinal analysis of cognitive maps within three management teams at a single organization, highlight considerable individual differences in cognitive content when starting to make sense of a crisis. Evidence for an emerging viable prescriptive mental model for the future was found, but not so much in the management as a whole. Instead, the findings highlight increasing cognitive consensus based on similarities in objectives and cause–effect beliefs within well-defined management teams over time.