基于客户的组织间系统采纳的实证模型

An Empirically Derived Model for the Adoption of Customer‐based Interorganizational Systems*

DECISION SCIENCES · 1993
被引 757 · 同刊同年前 2%
人大 AABS 3

中文导读

基于组织创新理论构建模型,通过对226位高管的调查数据,用判别分析识别出影响客户型组织间系统采纳决策的关键因素,得出包含五个因子的简洁模型。

Abstract

ABSTRACT Information systems (IS) researchers are now calling for the need to draw from the empirically rich field of organizational innovation. As the impact of strategic systems is increasingly being felt by organizations, the view that these systems are innovations or innovative uses of technology is becoming prevalent. Customer based interorganizational systems (CIOS) represent one of the most prominent types of such systems. This research investigates CIOS adoption. A model is constructed based on significant studies in innovation to identify factors facilitating the adoption decision of a CIOS. Data are gathered from 226 senior executives. Discriminant analysis is used to identify factors that distinguish adopters from nonadopters. Factor analysis of significant variables yielded a parsimonious model of CIOS adoption. The five factor model includes (1) a proactive technological orientation and (2) an internal push for the system as the two most significant sets of facilitators. Implications for research and practice are then discussed.

信息系统组织创新技术采纳客户关系管理