Competence in Management Development: Rites and Wrongs
评估了基于能力的管理发展项目(管理宪章倡议MCI一级)的使用情况,发现国家卫生服务改革背景影响了参与者的体验,并讨论了能力发展、身份认同、话语和社会人类学等主题。
Over the past five years interest has grown in the use of competence‐based management development Although this has not been without its critics few studies have attempted to critically evaluate its use. This paper evaluates the use of a competence‐based management development programme, the Management Charter Initiative (MCI) Level 1. Initially the research was framed to reflect the debate surrounding the use and value of the MCI. However it soon became apparent that the context — the course was part of National Health Service reforms — was having an effect on how it was being experienced by the programme participants. The paper outlines the MCI and the debate surrounding its use. This is followed by a description of NHS management reform, how this has affected the role of ward managers (the programme participants) and the response of the Training and Development Department at Hospital A. The research process is summarized and the themes which emerged in terms of competence development, identity and discourse and social anthropology are discussed. Implications for management development are then drawn.