GETTING IT TOGETHER: TEMPORAL COORDINATION AND CONFLICT MANAGEMENT IN GLOBAL VIRTUAL TEAMS.
研究了异步通信技术支持的虚拟团队中，时间协调机制（流程结构）如何调节冲突管理行为与团队绩效的关系，实验发现冲突管理方式对团队成功至关重要，且时间协调有显著调节作用。
In this study, we examined the effects of temporal coordination on virtual teams supported by an asynchronous communication technology (Lotus Notes). Specifically, we evaluated the moderating role of a temporal coordination mechanism, process structure, on the relationship between conflict management behavior and virtual team performance. An experiment was conducted with 35 five-person teams in the United States and Japan. Our findings show that the way virtual teams manage internal conflict is a crucial factor in their success and that temporal coordination has some significant moderating effects.