FROM LABORATORY TO PRACTICE: NEGLECTED ISSUES IN IMPLEMENTING FRAME‐OF‐REFERENCE RATER TRAINING
研究基于两个执法机构的数据，探讨了参照框架评估者培训在实施中的三个问题：如何生成合适的参照框架、识别偏离参照框架的评估者，以及发现上下级对绩效看法不一致的领域。
Data collected at two law enforcement agencies were used to address three specific issues concerning the development and implementation of frame‐of‐reference rater training. First, the prototype‐anchored rating system was presented as a comprehensive method for generating an appropriate frame of reference in an organizational setting. Second, sensitivity and threshold analyses were used to demonstrate a method for identifying idiosyncratic raters (i.e., raters deviating from the appropriate frame of reference) in the rater population. Finally, areas of performance where supervisors and subordinates were likely to disagree on the frame of reference were identified. Concerning this latter issue, analyses indicated supervisors viewed poor‐performance incidents more severely than did patrol officers on several dimensions of performance. To a lesser degree, supervisors and patrol officers also differed on their perceptions of the importance of poor‐performance incidents. The implications of these findings are discussed in relation to the development and implementation of frame‐of‐reference rater training.