EFFECTS OF ASSESSORSHIP ON MANAGERs' PROFICIENCY IN ACQUIRING, EVALUATING, AND COMMUNICATING INFORMATION ABOUT PEOPLE
研究评估中心中担任评估者的经历如何提升管理者在获取、评估和沟通人员信息方面的能力，发现经验丰富的评估者在面试、口头报告和书面沟通上更熟练。
This study investigated the developmental effects of assessorship, i.e., serving as a trained member of an assessment center staff, on managers' proficiency in three categories of behavior: acquiring, evaluating, and communicating information about people. Eighty managers selected to serve as assessors in a management assessment center were assigned to one of two experimental groups. Immediately prior to assessor training, one group participated in three exercises designed to measure proficiency in the criterion behaviors. The other group participated in these exercises after they had accumulated at least 3 months of full‐time experience as assessors. The results indicate that the experienced assessors were more proficient in interviewing another individual to obtain relevant information about job candidates, verbally presenting and defending information about others' managerial qualifications, and communicating this information in concise written reports. Also, the experienced assessors' ratings of videotaped ratees' managerial ability possessed somewhat superior psychometric properties.