Emotion during Organizational Transformations
研究了财富500强企业高层管理者在重大转型中表达的情绪，发现情绪的两个维度（愉悦度和唤醒度）的交互作用能解释他们对工作态度的差异。
Researchers have begun to incorporate emotion as an explanatory construct in organizational studies. The present study sought to determine how the expressed emotion of top-level managers in a Fortune 500 organization undergoing a major transformation effort was associated with their assessments of change activities and job attitudes. Computer aided text analysis and the Dictionary of Affect in Language were used to assess the emotional content of responses to open-ended questions along two theoretically grounded dimensions of emotion: pleasantness and arousal. Results indicated that a hypothesized interaction between the two emotion dimensions explained significant variance in attitudes dealing directly with the managers’ jobs. Reasons for assessing emotion in transformation contexts are discussed.