MATCHING PROBLEMS WITH EXPERTISE IN FIRMS AND MARKETS
研究了专业知识应在市场还是企业内部共享的问题：市场能更好利用专家时间但信息不足，企业匹配更准但专家时间利用不均衡。
When should expertise be shared in markets and when in firms? Knowledge exchanges in the market involve less information about the quality of the provider's expertise, but facilitate good utilization of experts' knowledge. In a firm, management holds soft information about individuals' expertise and thus improves on the matching of experts to problems; however, the usage of experts is not smooth and thus firms experience over- or underutilization of experts' time. Thus the trade-off between firms and markets is between utilization (the market allows for better, smoother, utilization of knowledge than firms) and the quality of matching between problems and problem solvers (the market provides less information about experts' quality).