Challenging Racial Silences in Studies of Emotion Work: Contributions from Anti-Racist Feminist Theory
指出情绪劳动研究忽视了种族维度，基于反种族主义女性主义理论提出多维差异与分层方法，以揭示不同种族、阶级和性别位置人群的情绪劳动新形式。
Little or no attention has been paid to the racialized dimensions of the emotion work done by individuals as part of their paid jobs. I argue that this exclusion of racial analyses is symptomatic of a static conceptualization of the subject underlying many studies of emotion work. While theorists illuminate the different forms of emotion work required by women and men, and by individuals in various professions, there is little understanding of the relationship between the emotion work people do and their social locations within interactive race, class and gender hierarchies. Drawing on feminist anti-racist theory I propose a multidimensional approach to difference and stratification, which would allow us to illuminate new forms of emotion work done by people living in today's heterogeneous social and economic context. The theoretical discussion in this article is complemented by an analysis of the experiences of an ethnically diverse group of women who are small-business owners in Halifax, Canada.