厚如盗贼:组织中规则破坏的社会嵌入模型

Thick as Thieves: A Social Embeddedness Model of Rule Breaking in Organizations

BUSINESS & SOCIETY · 2001
被引 49
人大 A-ABS 3

中文导读

通过对一家大型人寿保险公司欺骗性销售行为的定性研究,构建理论模型解释规则破坏如何在组织中持续和扩散,揭示管理者与员工关系中的嵌入机制。

Abstract

This qualitative study examines rule breaking in organizations by analyzing how deceptive sales practices became widespread at a major life insurance company. Using grounded theory techniques, a theoretical model is developed that illustrates the persistence and proliferation of rule breaking in organizations. Findings suggest the utility of adopting a social embeddedness perspective on rule breaking, as the mechanisms of diffusion and facilitation embedded in relationships between managers and employees enable the process whereby rule breaking becomes widespread.

组织行为规则破坏社会嵌入定性研究保险业