Resistance Around a Management Development Programme
研究了一家医院信托的胜任力管理发展项目未能实现组织目标，参与者抵制项目内容，质疑通用胜任力方法在英国国家医疗服务体系中的适用性。
In this article the failure of a competence-based management development programme in a hospital trust to achieve organizational objectives is illustrated. The approach and content of the management development programme is resisted by participants despite the facilitators drawing upon management theory to legitimate it. The question posed in this paper, building upon earlier studies, is whether the generic approach of competence-based management development is appropriate in the UK National Health Service. The theoretical inspiration for the research is what may be termed a ‘processual’ or ‘contextualist’ approach which is clearly influenced by ‘negotiated order’ literature.