EVALUATION OF AN INTERVIEWEE SKILLS TRAINING PROGRAM IN A NATURAL FIELD EXPERIMENT
通过实地实验评估了一个求职者面试技能培训项目，发现培训虽能提升学习效果，但未能改善面试表现或增加工作机会，警示仅凭反应或学习标准评估培训的局限性。
The purpose of this study was to provide an evaluation of an interviewee skills training program in a field setting using a broad sample of interviewers, jobs, and candidates. The training program ( n = 158) derived its content from previous literature and used multiple instructional techniques. An experimental design was employed with a self‐study (placebo control) group ( n = 140), random assignment, and many levels of evaluation criteria. Measures exhibited acceptable reliability, and statistical power was high for all analyses. Results indicated that class members responded positively to the program and demonstrated substantial learning. Interviewer evaluations of behavior failed to distinguish between experimental groups, however, and no differences were observed in job offers. Furthermore, no differences were observed between study participants and nonparticipants ( n = 174) in terms of interview behavior and job offers. This study illustrates the danger of relying solely on reaction or learning criteria in the evaluation of training programs. Several explanations are offered for the findings.