The Satisfaction With My Supervisor Scale: Its Utility for Research and Practical Applications
开发并验证了一个测量员工对直接主管满意度的量表，基于美国多家制造企业和保险公司的员工样本，证明其具有良好的效度和跨情境适用性。
This paper describes initial development and testing of an empirically derived scale that measures satisfaction with immediate supervision. The Satisfaction With My Supervisor Scale (SWMSS) was developed over a 3-year period. Developmental samples consisted of 2,101 employees at seven manufacturing plants located across the United States. The scale was subsequently applied to a sample of 1,104 employees of a major insurance company in New England. The SWMSS exhibits convergent, discriminant, predictive, and content validities. Moreover, it shows promise for generalizability across employee groups and employment situations.