STRUCTURED OBSERVATION OF MANAGERIAL WORK: A REPLICATION AND SYNTHESIS*
使用结构化观察分类法,考察管理行为与绩效、环境及人口变量的关系,发现环境与人口变量显著影响管理行为,但绩效无显著关联,并支持了管理工作的简短、多样、碎片化和人际性特征。
ABSTRACT This study uses structured observation categories to investigate the relationship between managerial behaviour, performance, and environmental and demographic variables. We found significant differences in managerial behaviour related to environmental and demographic variables but not to performance. Our replication and synthesis of other studies generally supports earlier conclusions regarding the brief, varied, fragmented and interpersonal nature of managerial work. The results also point to the important relationship between the environment and managerial behaviour. Implications for managerial practice and research are discussed.