Learning from action: An analysis of the center for army lessons learned (CALL)
分析了美国陆军经验教训中心(CALL)如何快速收集、综合和传播组织内的经验教训以提升绩效,并讨论了其对人力资源管理的启示。
In this fast-paced world, skills and competencies must be developed quickly; people must learn from their experience and what they learn must be gathered from throughout the organization, then synthesized, analyzed, and made available where and when it is needed to improve performance. This article analyzes an organization successfully meeting these requirements, the United States Army's Center for Army Lessons Learned (CALL). Implications for human resource management are discussed. © 1997 John Wiley & Sons, Inc.