Team conflict management and team effectiveness: the effects of task interdependence and team identification
研究团队冲突管理风格(合作型与竞争型)如何受任务相互依赖性和团队认同的影响,并进而影响团队绩效,对关注团队协作的管理者和研究者有参考价值。
Abstract The present study explores the dynamics of conflict management as a team phenomenon. The study examines how the input variable of task structure (task interdependence) is related to team conflict management style (cooperative versus competitive) and to team performance, and how team identity moderates these relationships. Seventy‐seven intact work teams from high‐technology companies participated in the study. Results revealed that at high levels of team identity, task interdependence was positively associated with the cooperative style of conflict management, which in turn fostered team performance. Although a negative association was found between competitive style and team performance, this style of team conflict management did not mediate between the interactive effect of task interdependence and team identity on team performance. Copyright © 2008 John Wiley & Sons, Ltd.