The Collective Construction of Work Group Moods
研究了工作群体情绪如何通过可观察的行为表达形成集体属性，发现群体在八种情绪类别上趋于一致，且观察者报告与自我报告一致，情绪趋同受任务和社会相互依赖、成员稳定性及情绪调节规范影响。
This research examines mood as a collective property of work groups. We argue that work group members experience group moods when they can detect and display mood information through observable behavioral expressions. To test the hypothesis that work group moods are manifested behaviorally, we developed an observational instrument and compared observers' reports of work group mood with self-reported measures from 70 work groups. As predicted, groups converged for eight distinct mood categories, and observers' reports of work group mood were consistent with groups' aggregated self-reported values. Convergence in members' moods was positively associated with task and social interdependence, membership stability, and mood regulation norms. Theoretical and practical implications of work group mood are discussed.