The development of business-government strategies by diversified firms
运用扎根理论，研究多元化企业内部分支机构在制定与政府互动战略时产生的三类冲突，并基于案例提出解决冲突的组织结构框架。
This paper uses grounded theory to explore internal (intrafirm) conflicts in the formulation of business–government strategies by corporations with diversified business units. We find that three types of conflict exist within firms: conflict over proactive policy positions advocated by the firm (prepolicy issues), conflict over reactive internal distribution of compliance costs/benefits (postpolicy issues), and representational conflict (e.g., individual business units vs. corporate representation in the external public policy arena). We also develop a grounded framework for organizational structures for conflict resolution in the strategic management of government relations, based upon our case studies, and find a relationship between particular structures and the degree of diversification. Copyright © 2000 John Wiley & Sons, Ltd.