We have not lived long enough: Sensemaking and learning from bushfire in Australia
研究了组织如何从澳大利亚三次丛林火灾这类前所未有的自然灾害中通过公共调查进行意义建构和学习,并提出了一个将调查活动与组织实践变化联系起来的模型。
Organizations increasingly find themselves responding to unprecedented natural disasters that are experienced as complex, unpredictable, and harmful. We examine how organizations make sense and learn from these novel experiences by examining three Australian bushfires. We show how sensemaking and learning occurred during the public inquiries that followed these events, as well as how learning continued afterward with the help of “learning cues.” We propose a model that links public inquiry activities to changes in organizational practices. Given the interesting times in which we live, this model has important implications for future research on how new organizational practices can be enacted after public inquiries have concluded their work.