隐性压力理论:主观绩效信息对员工评价影响的实验研究

Implicit Stress Theory: An experimental examination of subjective performance information on employee evaluations

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 1995
被引 6
人大 AABS 4

中文导读

通过两个实验发现,当绩效用主观描述性锚点表示时,高压力岗位的员工会被评价为更有效、更投入和更倦怠,且这种偏差对低绩效员工更明显。

Abstract

Abstract Implicit theories lead individuals to make assumptions about one trait based on their knowledge of another trait. These assumptions can be particularly costly to organizations if they bias performance evaluations. Two studies experimentally examined Implicit Stress Theory (IST) using a 2 (high and low stressor) × 2 (high and low performance) design across three dependent variables: ratings of effectiveness, commitment, and burnout. Results from a sample of MBA students and a sample of practicing managers showed that employees in a high‐stressor job were rated as more effective, committed, and burned out than employees in a low‐stressor job when performance was indicated using subjective descriptive anchors. Interactive patterns in the manager sample demonstrated that the biasing effects were more pronounced for low performing employees.

组织行为学人力资源管理绩效评估应用心理学