Not All Responses to Breach are the Same: The Interconnection of Social Exchange and Psychological Contract Processes in Organizations
研究通过纵向数据发现，感知组织支持和领导-成员交换通过心理契约违约影响离职意向，且违约与违约感的关系受二者调节，违约感又中介违约对承诺、信任和离职意向的影响。
We examined psychological contract breach and violation as they occur within social exchange relationships to account for employee outcomes. Results of a longitudinal study suggested that contract breach partially mediated the effects of perceived organizational support (POS) and leader-member exchange (LMX) (time 1 measures) on intentions to quit (time 2 measure). POS and LMX moderated the relationship between breach and violation (time 2 measure). Violation fully mediated the effects of breach on commitment and trust and partially mediated the effect of breach on turnover intentions. These findings highlight the interconnection of social exchange and psychological contract processes.