全服务餐厅最佳餐桌组合的启发式方法评估

An evaluation of heuristic methods for determining the best table mix in full‐service restaurants

JOURNAL OF OPERATIONS MANAGEMENT · 2004
被引 56
人大 AFT50UTD24ABS 4*

中文导读

研究了全服务餐厅中不同尺寸餐桌的最佳数量组合以最大化收入,评估了八种启发式方法的效果,发现模拟退火算法接近最优,简单模型也能达到接近效果。

Abstract

Abstract Little research has been done on the optimal mix of supply in service businesses that maximizes revenue. Our research context is the full‐service restaurant table mix problem. This problem, which is quite new to the literature, finds the optimal number of different size tables for a restaurant to maximize its value (revenue or contribution) generating potential. Specifically, we examine the effectiveness of eight heuristic techniques for the problem using two experiments. The first experiment uses data from a 240‐seat full‐service restaurant to evaluate all eight heuristics, while the second experiment investigates the performance of selected heuristics under a broader set of environmental factors. The results of our first experiment showed that the better of the simulated annealing heuristic variants yielded the optimal solution in seven of eight test problems, averaging within 0.1% of optimal. Our second experiment showed that the simplest of the models we investigated yielded solutions within 1% of the simulated annealing solution. Finally, we observed that altering the table mix on a daily basis increased performance by over 1% compared to maintaining the optimal weekly table mix.

运营管理收益管理启发式算法餐饮业