评估中心练习中的人际互动动态

Interpersonal Dynamics in Assessment Center Exercises

JOURNAL OF MANAGEMENT · 2014
被引 25
人大 AFT50ABS 4*

中文导读

研究了评估中心练习中角色扮演者展现的性格如何影响参与者的行为和表现,发现性格显著影响参与者的关系建立和指令沟通行为,并调节这些行为与绩效评分的关系。

Abstract

Although interpersonal interactions are the mainstay of many assessment center exercises, little is known about how these interactions unfold and affect participant behavior and performance. More specifically, participants interact with role players who have been instructed to demonstrate behavior reflecting specific dispositions as part of the exercise. This study focuses on role player portrayed disposition as a potentially important social demand relevant to participant behavior and performance in interpersonal simulations. We integrate interpersonal theory and trait activation theory to formulate hypotheses about the effects of role player portrayed disposition on participant behavior and performance in 184 interpersonal simulations. A significant effect of portrayed disposition was found for participant relationship building and directive communication behavior. Furthermore, portrayed disposition moderated the relationship between participant use of these behaviors and performance ratings. Conceptually, this study sheds light on the complementary mechanisms and social demands that produce participant performance differences across exercises. At a practical level, this study provides valuable evidence-based guidance for developing interpersonal simulations.

人力资源管理组织行为学心理学评估中心