询问幸福感只能得到一半答案:内隐和外显工作态度的个体内过程

Asking about well‐being gets you half an answer: Intra‐individual processes of implicit and explicit job attitudes

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2011
被引 48
人大 AABS 4

中文导读

研究发现内隐和外显工作态度反映相对独立的个体内过程,两者结合能更好预测工作绩效和组织公民行为,而内隐与外显态度的分离影响组织认同。

Abstract

Abstract Job attitudes, as indicators of well‐being, vary within individuals across cognitive processes and not just time. Research on employee well‐being has relied primarily on self‐reported measures of explicit job and life attitudes. Our work takes a different perspective on this issue by examining the role of implicit attitudes regarding one's organization, coworkers, and supervisor as indicators of well‐being. Implicit attitudes are automatic, introspectively inaccessible, and predict behavior in socially sensitive contexts in which self‐report measures may be impaired by impression management. The results of a field study demonstrate that implicit and explicit job attitudes reflect relatively independent intra‐individual processes. Additionally, this study demonstrates that job performance and citizenship behaviors are best predicted by a combination of implicit and explicit job attitudes, and that a dissociation between implicit and explicit attitudes impacts organizational identification. We conclude with a discussion of how capturing implicit cognition in the workplace can better describe and subsequently help improve employee well‐being. Copyright © 2011 John Wiley & Sons, Ltd.

心理学社会心理学组织行为学工作态度员工幸福感