DOING COMPETENCIES WELL: BEST PRACTICES IN COMPETENCY MODELING
基于应用、学术和专业视角的经验教训，提出20条能力建模最佳实践，涵盖分析、组织和应用能力信息，并辅以实例说明，对人力资源从业者和管理者有用。
The purpose of this article is to present a set of best practices for competency modeling based on the experiences and lessons learned from the major perspectives on this topic (including applied, academic, and professional). Competency models are defined, and their key advantages are explained. Then, the many uses of competency models are described. The bulk of the article is a set of 20 best practices divided into 3 areas: analyzing competency information, organizing and presenting competency information, and using competency information. The best practices are described and explained, practice advice is provided, and then the best practices are illustrated with numerous practical examples. Finally, how competency modeling differs from and complements job analysis is explained throughout.