The Movement of Conflict in Organizations: The Joint Dynamics of Splitting and Triangulation
研究冲突如何在组织中从起源地转移到其他位置,基于社会心理学中的三角化和人类学/临床心理学中的分裂概念,通过公立学校系统的长期参与观察案例加以说明。
? 1989 by Cornell University. 0001 -8392/89/3401-0001/$1 .00. This paper examines the sociopsychological processes through which conflicts move around in organizations and become expressed at locations quite removed from their places of origin. This conceptualization draws on two major theoretical contributions: (1) triangulation from social psychology and family therapy and (2) splitting, as developed in anthropology and clinical psychology. With these sociopsychological processes linked, it is possible to understand how conflicts are transported from one location to another. These processes are illustrated with intensive case material from a long-term participant observation study of a public school system in which the relationships between the community, the elected board of education, the superintendent's office, the principals, teachers, and students in the high school were examined.