A missing link in the transfer problem? Examining how trainers learn about training transfer
通过调查和访谈,研究了培训专业人士如何学习培训迁移,发现他们主要通过非正式学习获取知识,但更偏好与外部培训师和学者交流。
Abstract This study describes and reports the methods training professionals use to learn about training transfer. Specifically, this study focused on trainers' use and perceived utility of the literature (research and practitioner‐based) to develop their knowledge of how to support training transfer in their organization. Consistent with extant research conducted on human resource professionals, our survey results suggest that training professionals seek knowledge mostly through informal learning (e.g., job experiences, discussions with internal and external training professionals, books, searching the Web), but they prefer to learn about training transfer in discussions with external trainers and academics. As a follow‐up to the survey, our interview results indicate that trainers select learning methods based on source quality, motivation, and accessibility, but these differed based on which learning methods were chosen. Ideas to guide future human resource researchers are presented within the framework of information‐seeking theory. This paper concludes by discussing practical implications for increasing trainer competencies that support training transfer in organizations. © 2010 Wiley Periodicals, Inc.