Beyond Discontinuity: Expansive Organizational Learning Remembered
通过分析两家芬兰初级医疗机构的变革项目痕迹，区分了日常不连续与方向性不连续，发现方向性是组织学习的关键要素。
We analyze traces of past organizational change projects in order to uncover dynamics of continuity and discontinuity of organizational learning in two Finnish primary health care organizations. The method of the study is `archaeological ethnography', which integrates narrative analysis of participants' accounts of past change efforts with analysis of documents and material traces of change. The study shows that similarly motivated expansive learning efforts initiated 15 years ago have been discontinuous in both organizations, punctuated by breaks between projects. But in one case, this discontinuity involved a radical shift in the direction of change efforts, while in the other case the discontinuous projects proceeded in basically the same direction. Mundane discontinuity needs to be distinguished from directional discontinuity. The former may be mended by actions of bridging, while the latter would require joint historical analysis, modeling and argumentation. Directionality emerges as a decisive element of organizational learning.