Effects of new technologies with special regard for the implementation process per se
研究新技术的实施过程对员工压力的影响，发现实施期间压力增加，且与公司实施风格及个人工作类型相关，对管理者和HR评估技术变革影响有参考价值。
Abstract The aim of this study was to investigate the effects of the implementation process to new technologies [e.g. drawing board/computer‐aided design (CAD), microfiche/electronic data processing] on the employees concerned. Since the emphasis of the study lay in the intrinsic relationship of the implementation process with stress reactions, the parameters were measured at the place of work in a longitudinal design. Employees ( n = 279) in seven companies (work fields: CAD, clerical work, telephone information desk) were tested three times — two months prior to, during, and 12 months after implementation. Aspects of strain and satisfaction were taken into account at each measurement phase. A special test‐instrument was designed to describe the ’style of implementation‘ (manner in which implementation took place) particular to each company. The level of strain was found to increase during the implementation process. The amount of this increase was found to correlate with the company's style of implementation as well as with the type of the individual's work activity. The highest levels were found among those employees little included in the implementation process and those whose work is described as monotonous.