Emotional Intelligence and Trust in Formal Mentoring Programs
研究了147对正式导师关系中导师和徒弟的情商如何影响徒弟对导师的信任及导师指导效果，发现情商通过信任间接促进指导，且双方情商互补增强信任，最终提升徒弟未来指导他人的意愿。
This study examined the roles of mentors’ and protégés’ emotional intelligence and protégés’ trust in the mentors in formal mentoring relationships. Using reports from both mentors and protégés in 147 formal mentoring dyads, results of partial least squares analysis indicated that mentors’ emotional intelligence directly and indirectly related to mentoring provided through protégés’ trust in the mentors, whereas protégés’ emotional intelligence was only indirectly associated with the mentoring provided through their trust in the mentors. A complementary interaction effect of mentors’ and protégés’ emotional intelligence on protégés’ trust in the mentors was also found. Finally, mentoring provided was positively associated with protégés’ willingness to mentor others in the future. Implications regarding mentor— protégé matching and development for effective formal mentoring programs and future theory development are discussed.