CLASSIFYING MANAGERIAL PROBLEMS: AN EMPIRICAL STUDY OF DEFINITIONAL CONTENT*
基于管理者对多种组织问题的口头定义，分析其使用的分类类别，发现文献中提出的类别很少出现，而通过归纳分析识别出一套丰富的管理问题类别。
ABSTRACT Problem categories play an important role in the thinking activities of many professionals. Organizational researchers have proposed that managers employ such categories as ‘threat’, ‘opportunity’ and ‘marketing problem’ in their thinking. This paper reports the results of a study of managerial problem categories, based on an analysis of managers’ verbal definitions of a variety of organizational problems. Problem categories previously proposed in the literature were rarely evidenced in these data. However, an iterative, inductive analysis led to the identification of a rich set of managerial problem categories satisfying appropriate criteria.