组织作为沟通事件网络:将网络视角由内向外翻转

Organizations as Networks of Communication Episodes: Turning the Network Perspective Inside Out

ORGANIZATION STUDIES · 2012
被引 124
人大 AFT50ABS 4

中文导读

提出一种基于网络分析的新方法,将沟通事件作为网络节点、个体作为连接,从而从沟通构成组织视角研究组织的结构与动态,并通过案例验证。

Abstract

Over the last decades, the idea that communication constitutes organizations (CCO) has been gaining considerable momentum in organization studies. The CCO perspective provides new insights into key organizational issues, such as the relation between stability and change, between micro-level and macro-level phenomena, or between emergence and control. However, despite various theoretical advancements, the CCO perspective’s range of methodologies is still limited to analyzing local communication episodes, rather than studying organizations as broader networks of communication episodes. In this paper, we present a new methodological approach to the study of the relation between organization and communication, based on network analysis. Following a discussion of existing network approaches, we incorporate the fundamental assumptions of the CCO perspective into a methodology that places communication at the center of network analysis by turning the prevalent network perspective inside out, so that the vertices of the network represent communication episodes and the edges represent individuals. We illustrate our methodology with an empirical case study, in which we examine the structures and dynamics of an actual organization as a network of communication episodes.

组织沟通组织网络分析组织理论知识管理