Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System*
通过实验室实验，研究了匿名性和邻近性如何影响使用群体决策支持系统进行电子头脑风暴的群体过程，发现匿名且分散的成员产生更多评论，而同室工作满意度更高，匿名时系统有效性感知最强。
Recent advances in information systems technology have made it possible to support the work of interacting groups using networked personal computers. A laboratory experiment was conducted using a group decision support system to evaluate effects of anonymity and proximity on group process in automated group problem solving. Twenty groups of four persons each performed an idea‐generating task using an interactive electronic brainstorming program. This experiment's main findings were: (1) Group members working anonymously and apart generated more comments. (2) Working in the same room increased satisfaction. (3) Highest levels of perceived system effectiveness were reported under anonymity.