A New Look at the Role of Insiders in the Newcomer Socialization Process
研究了内部人的社会化态度和行为如何影响新员工（研究生新生）的角色冲突、角色模糊及部门服务，发现内部人态度可预测其参与社会化活动，进而影响新员工发展。
The purpose of this investigation was to study the effect of socialization-related attitudes and behaviors exhibited by insiders on the development of organizational newcomers. New graduate students, advanced graduate students, and faculty members responded to surveys at two different time periods. Insiders’ attitudes toward socialization were predictive of their involvement in socialization activities. New student involvement in activities that were initiated by faculty members and advanced students was related to role conflict, role ambiguity, and service to the department. Faculty and advanced student attitudes and behaviors, aggregated to the department level, predicted new student departmental service. The authors conclude that the recent call for renewed interest in the role of insiders in the socialization process is warranted.