Hybrid organization structures: A path to cost savings and customer responsiveness
介绍了混合型公司如何通过将决策权下放给业务单元、将行政职能集中到公司层面,在降低成本的同时提高客户响应性,并描述了五家公司的实践案例。
In order to cut costs while increasing customer responsiveness, some corporations are integrating the competitive features of small companies with the resources of large corporations. They are adopting a hybrid type of organization by decentralizing decisionmaking to the business units and centralizing administrative functions at the corporate level. This article outlines the characteristics of a hybrid corporation and describes the role of corporate staffs within five corporations that have evolved to a hybrid structure. Some first steps on the path to a hybrid structure and corresponding staff activities are also described. © 1996 by John Wiley & Sons, Inc.