Expert Systems, Knowledge Development and Utilization, and Sustained Competitive Advantage: A Resource-Based Model
提出一个基于资源的模型，分析专家系统如何通过价值、稀缺性、难以模仿和不可替代性等属性，促进组织知识开发与利用，从而为企业带来持续竞争优势。
In this paper, we propose a resource-based model to explain how expert systems generate sustained competitive advantage for a firm. Speciftcally, we analyze the extent to which expert systems (ESs) exhibit the attributes of value, rareness, imperfect imitability, and non substitutability associated with a rent-generating resource (e.g., Barney, 1991). Then, we discuss how expert systems yield sustainable competitive advantage through fostering organizational knowledge development and utilization. Finally, we examine the role of ESs in engenden’ng a reciprocal, mutually enhancing relationship with organizational competencies, leading to sustained competitive advantage. Propositions are ofleered to facilitate future research.