谈判及其他竞争情境中的天真与愤世嫉俗

Naïveté and Cynicism in Negotiations and Other Competitive Contexts

ACADEMY OF MANAGEMENT ANNALS · 2011
被引 15
人大 AFT50ABS 4*

中文导读

综述了人们在竞争情境中对他人的自利动机预期不足(天真)或过度(愤世嫉俗)的研究,探讨其成因、后果及改善策略。

Abstract

A wealth of literature documents how the common failure to think about the self-interests of others contributes to suboptimal outcomes. Yet sometimes, an excess of cynicism appears to lead us to over-think the actions of others and make negative attributions about their motivations without sufficient cause. In the process, we may miss opportunities that greater trust might capture. We review the research on when people expect too little or too much self-interest in the intentions of others, as contrasted with rational behavior. We also discuss the antecedents and consequences of these naïve and cynical errors, as well as some potential strategies to buffer against their effects and achieve better outcomes in competitive contexts.

谈判社会心理学行为经济学决策人际信任