Rethinking Resistance and Recognizing Ambivalence: A Multidimensional View of Attitudes Toward an Organizational Change
提出用多维视角看待员工对组织变革的态度，认为抵制和矛盾心理是复杂且值得关注的，对管理者和研究者理解变革反应有启发。
Sandy Kristin Piderit, Rethinking Resistance and Recognizing Ambivalence: A Multidimensional View of Attitudes toward an Organizational Change, The Academy of Management Review, Vol. 25, No. 4 (Oct., 2000), pp. 783-794