Workplace offense and victims' reactions: the effects of victim‐offender (dis)similarity, offense‐type, and cultural differences
研究调查了美国和韩国员工在面对同事冒犯时的反应，发现文化差异影响受害者是否选择回避、报复或和解，且取决于冒犯者与受害者的相似性及冒犯类型。
Abstract This study examined the effects of workplace offenders' characteristics and offense‐type on victims' reactions. Responses from 352 employed graduate students in the U.S. and South Korea to a hypothetical offense incident revealed that employees from the U.S. and Korea differ in their expressed desirability of avoiding, seeking revenge against, and reconciling with an offending coworker depending on the offenders' similarity/dissimilarity to the victim and on the type of offense. As expected, Koreans (but not U.S. Americans) were more likely to avoid and to seek revenge on a coworker whose offensive remark was group‐ rather than personally‐directed. In addition, Koreans were most motivated to reconcile when an offensive remark came from a similar rather than dissimilar coworker and when the offense targeted them personally (not their group). However, U.S. Americans were most motivated to reconcile when an offensive remark came from a similar rather than dissimilar other and when the offense targeted their group (not them personally). Copyright © 2008 John Wiley & Sons, Ltd.