Towards a Heuristic Theory of Problem Structuring
发展管理问题解决的理论基础，分析“问题结构”概念，提出一种适用于现实管理问题的非正式问题结构化理论，并评估多种结构化方法。
Management science is concerned with understanding and improving action-oriented managerial thought. While it has addressed this concern through decision making research, there is an alternative conceptualization—the problem solving paradigm—that appears to offer a valuable complementary perspective. This paper develops the foundations of a theory of managerial problem solving. It analyzes the concept of “problem structure” and proposes a conceptualization satisfying relevant criteria. The concept is used in the development of an informal theory of problem structuring. Several structuring methodologies are assessed and an approach pertinent to real world, managerial problems is proposed.